Fusioni Site Assist

Help customers while they browseusing the content you already have.

Fusioni Site Assist sits on your website and answers visitor questions using your own pages, product details, policies, and support content. You can also add extra content through the Fusioni platform console, so the assistant knows more than what is publicly visible on your site.

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Site Assist

Online customer assistant

Which plan fits my team, and what does setup look like?

I can walk you through the options, explain what each plan includes, and show the usual setup steps. If you need a custom quote, I can point you to the right team.

Answers based on your website

Hands off to your team when needed

Learns from your website

Choose the pages and product content Site Assist should use, then add private FAQs, notes, or support material from the platform console.

Answers with context

Fusioni searches the right parts of your content before replying, so visitors get answers that match your products, terms, and support material.

A chat widget on your site

Add Site Assist with the Fusioni SDK and give visitors a clean chat experience that works across desktop and mobile.

Always available

Handle common questions about products, pricing, delivery, policies, and support even when your team is offline.

How it works

From website pages to useful answers.

Site Assist is for companies that want visitors to get clear answers without digging through menus or waiting for support. Fusioni handles the setup, the search layer, the assistant behavior, and the website integration, while your team can keep adding useful content from the platform console.

Choose what it should know

Select website pages, product information, FAQs, and help articles, or add extra knowledge directly through the platform console.

Make the content searchable

Fusioni indexes the material so the assistant can find the most relevant details for each question.

Answer in plain language

Visitors ask normal questions and get direct answers through the chat widget on your site.

Bring in your team when needed

When a question needs a person, the assistant can guide the visitor to contact, sales, or support.

Built for real website journeys

Start with a focused assistant for your audience.

Site Assist adapts to the questions people ask on different kinds of websites. These two examples show how the same product becomes a practical assistant for commerce teams and healthcare providers.